Job Description

Avis Budget Rent A Car is seeking a customer-focused individual to join our team in Larnaca as a Customer Service & Reservations Officer. The successful candidate will be responsible for handling customer inquiries and reservations, providing excellent customer service and ensuring a positive rental experience for all customers.

 

Key Responsibilities

• Handle incoming back-to-back calls and emails daily to book quality reservations for our three brands worldwide.
• Provide information on rental rates, policies and procedures.
• Maintain knowledge of the company’s products, services and promotions.
• Efficiently guide conversations and apply sales techniques to convert calls into reservations.
• Handle complaints and resolve customer service issues.
• Communicate effectively with a wide range of people via phone, email and in person.
• Respond to customer inquiries in a timely and professional manner.
• Able to ensure customer satisfaction through providing exceptional service to every customer.
• Follow established procedures and guidelines.
• Provide excellent customer service.

 

Requirements

• High school diploma. University degree will be considered as an advantage.
• Excellent knowledge of the Greek and English language. Other knowledge of language will be considered as an advantage.
• Computer literate.
• Ability to work independently and in harmony within a team.
• Strong teamwork skills.
• Strong Customer Service and interpersonal skills.
• Pleasant, enthusiastic and adaptable personality.
• Ability to multitask and work under pressure.

 

Benefits

• Competitive remuneration package (incl. 13th salary).
• Opportunities for career development and advancement.
• Extensive trainings.
• Dynamic and growing team.
• Career stability.
• Discount on rental cars reservations. 

 

To apply, please send your CV by email to hr@avisbudget.com.cy

Should you have any queries, please do not hesitate to contact us at: 24 822666

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at hr@avisbudget.com.cy.

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About Company

Avis Budget

GDK Rent a Car Ltd is a leading provider of mobility solutions. Through its Avis, Budget, Payless brands, with a wide network of 6 car rental stations in Cyprus. GDK is the national master franchisee of Avis Budget Group that has more than 1,000 rental locations in approximately 180 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than one million members. GDK responds to all customer needs in the Car Rental sector, as well as in the Leasing and Used Car Sales sectors. It operates in Cyprus since 1988. GDK cooperates with all leading car manufacturers providing a wide range of innovative and high-quality services to meet all customers’ needs. “We Try Harder” is our philosophy and promise to deliver excellent & consistent customer service. Every time a customer chooses Avis, a world of unique driving experiences unlocks, as we offer a great variety of quality products & special benefits. All the above would never be possible if it weren’t for our one and unique asset, our People. Our experienced & talented professionals have led our company into continuous growth and strive with passion to make each day an innovative reality; an answer to tomorrow’s disruptive environment. It is, thus, our only mission, “Avis People” to always be “Happy People”.