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Sliq Payments Ltd
Sliq Payments Ltd
Nicosia, Cyprus

Customer Support Specialist

On-site Work arrangement
Full Time Employment type
Entry-Level Seniority level
Permanent Contract type

Job Description

Are you passionate about helping clients and solving problems? Do you thrive in a fast-paced environment and enjoy supporting users to achieve their goals? Join Sliq’s customer-focused team in Nicosia and make a real impact from day one.

 

As a Customer Support Specialist, you’ll respond to customer queries via phone, email, and chat, guide users through platform features, troubleshoot issues, and track interactions in our CRM. You’ll collaborate closely with product and operations teams and provide feedback to enhance services and support processes.

 

Bring your excellent communication skills, problem-solving abilities, and organizational talent, and help Sliq deliver exceptional support while growing your career in the fintech sector.

their goals?

 

Main Duties & Responsibilities:

  • Respond to customer queries via phone, email, and chat.
  • Guide users on platform functionalities and troubleshoot issues.
  • Record and track customer interactions in CRM.
  • Work closely with product and operations teams to address client needs.
  • Provide feedback to improve services and support processes.

Qualifications & Requirements:

  • Excellent written and verbal communication skills in Greek and English (additional languages are a plus)
  • Experience in customer support or service is an advantage.
  • Proficiency in MS Office and CRM systems.
  • Strong problem-solving and organizational skills.

What We Offer:

  • Competitive salary.
  • 13th salary.
  • 21 days of annual leave.
  • Provident Fund.
  • Training and career development opportunities.

Applications:

 Interested applicants should forward their CVs to careers@sliq.eu, quoting reference code:

 SLIQ-CSS-2026.

 

All applications will be treated with strict confidentiality.

 

Please note that only shortlisted candidates whose qualifications match the requirements will be contacted.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@sliq.eu.

Soft Skills
Verbal communication Resolving issues
Technical Skills
CRM Platforms MS Office Email
Job Categories
Banking, Insurance & Financial Services Finance & Risk Management
Posted: 11 May 2026 Expires: 9 Jun 2026

About Company

Sliq Payments Ltd
Nicosia Location
500+ Employees Company size
Banking / Financial Institutions Industry sector
2024 Founded
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