Front Desk & Member Experience Officer
Job Description
About Arise Active
Arise Active is one of Cyprus’ leading fitness facilities, focused on delivering a premium training environment and outstanding member experience. We are looking for a professional, energetic, and service-oriented individual to join our front-of-house team.
This role is ideal for candidates with experience in hospitality, hotels, customer service, wellness, or premium reception environments who enjoy working in a fast-paced, people-focused setting.
Key Responsibilities
• Deliver a professional and welcoming experience to all members and visitors
• Manage member check-ins, bookings, enquiries, and daily reception operations
• Handle phone calls, emails, and member communication across multiple platforms, including social media
• Support membership administration and payment processing
• Maintain high presentation standards throughout the reception area
• Coordinate smoothly with trainers, management, and other departments to ensure excellent daily operations
• Assist in maintaining a positive, organized, and high-energy environment
Requirements
• Previous experience in reception, hospitality, customer service, hotel operations, or similar front-facing roles
• Excellent communication and interpersonal skills
• Fluent Greek and English (spoken and written)
• Strong organizational and multitasking abilities
• Comfortable working in a fast-paced environment
• Professional appearance and positive attitude
• Basic computer and social media knowledge
Working Schedule
Shift rotation includes:
• Monday – Friday:
07:00 – 14:30
14:30 – 22:00
• Weekend shifts on rotation:
Saturday: 08:00 – 16:00
Sunday: 09:00 – 13:00
What We Offer
• Complimentary gym membership
• Professional and supportive work environment
• Performance-based bonuses
• Career growth and progression opportunities within a growing fitness brand
• Dynamic team and positive workplace culture
How to Apply
To apply, please send your CV to info@ariseactive.eu by 25/06/2026 with the subject:
“Front Desk Application – [Your Name]”