Job Description

Stademos Hotels Ltd, a leading Group within the Cyprus Hospitality industry, is seeking to recruit a Front Office Supervisor, for the 4* Mediterranean Hotel in Limassol.

At Stademos Hotels Ltd we consider our people our most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to learn.

We foster a team culture, thrive on challenges and always aim to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people fell proud to belong.

We offer opportunities for future advancement and skill development through continuous training programme, both in Cyprus and abroad, while at the same time encouraging initiative and rewarding results

JOB PURPOSE

The Front Office Supervisor will supervise and ensure the smooth running of the Reception, Reservations, and Telephone operations in the most efficient and effective manner, delivering the highest possible standards of service to all guests (internal and external of the Hotel), through the effective development, management and leadership of the department’ human resources, equipment and provisions; the Front Office Supervisor will also be pro-active in maintaining and/or improving department profitability in accordance with the Hotel policies, procedures and standards.
 

Key Responsibilities:

• Support and deputise for the Front Office Manager when required.
• Supervise daily Front Office operations including Reception, Reservations, and Telephone services.
• Ensure outstanding guest service by anticipating needs, handling feedback and complaints, and maintaining high service standards throughout the guest journey.
• Manage staff scheduling, supervision, training, and performance in line with business levels, labour standards, and hotel policies.
• Drive revenue through upselling, cross-selling, and promotion of hotel services, facilities, and upgrades.
• Monitor operational standards, systems accuracy, cleanliness, and readiness of guest rooms and public areas.
• Assist with cost control, stock management, reporting, and achieving departmental financial targets.
• Build and maintain positive relationships with guests, tour operators, travel agents, and business partners.

Requirements:

• Previous experience in a Front Office supervisory or similar hospitality role.
• Strong leadership, communication, and organisational skills.
• Excellent customer service and problem-solving abilities.
• Good knowledge of hotel Front Office systems and procedures.
• Ability to work flexible hours, including weekends and holidays.

BENEFITS

• An attractive remuneration package based on qualifications and experience
• Career Progression

Due to work permit restrictions, only EU candidates are eligible to apply.

All applications will be treated with the strictest of confidentiality.
 

Interested applicants should apply directly to careers@medbeach.com until 28/07/2026

Kindly note that only successful candidates will be contacted for this position.

How to Apply

Interested applicants should apply directly to careers@medbeach.com until 28/07/2026

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About Company

STADEMOS HOTELS LTD

Stademos Hotels LTD has established itself as a leader within Cyprus’ hospitality industry. Leading the way with its three distinctive properties, which are among the island’s most upscale, Stademos has become known for offering excellence in service, whereby at the same time exceeding its guests expectations. It does so by ensuring that each hotel adheres to the group’s time-honoured values of hospitality and dedication to the customer, but also by embracing change and evolution. In this way, the Stademos hotels have uniquely merged traditional elegance with the exhilarating flair of modernity and innovation. Each of the three Stademos Hotels properties embody the true essence of Cypriot hospitality. They include the four-star Mediterranean Beach Hotel in Limassol, the five-star Elysium hotel in Paphos, and five-star, Amara hotel, soon to open its doors in the Amathus area of Limassol. Though all properties are run by the same common philosophy, each one proudly commands an exclusive space within the market, boasting its own unique identity. The AMARA is the latest addition to the Stademos collection, set to open its doors in early 2019. Located in the northeast coast of Limassol’s buzzing city center, near the ancient ruins of the Kingdom of Amathus, the AMARA is an ultra-deluxe sanctuary, complete with 207 artfully appointed rooms and suites all offering 180-degree views of the sea. The five-star Elysium is a crown jewel on the west seaside of Paphos. Centrally located in the town’s archaeological heartland, the property itself is elegant and palatial, with its striking architecture and décor paying homage to the island’s rich history. Byzantine, Venetian and Medieval influences are apparent throughout, from the carefully spaced out rooms and suites to the collection of gourmet eateries, a world-class spa, and the many other lavish facilities that are sure to make any holiday magical. The Mediterranean Beach Hotel in Limassol is an idyllic home away from home, offering guests a warm, family welcome. Boasting 292 rooms and suites and a host of amenities, this beachside hotel is an ideal base from where to explore the island.