Job Description

Head of Communications  

The Role: We are seeking an experienced Head of Communications to lead the company's global communications strategy. In this role, you will shape and govern a unified corporate narrative that strengthens brand trust, executive credibility, and institutional reputation.  Working closely with the Chief Marketing Officer, you will oversee corporate communications, public relations, executive positioning, and crisis communications while leading and developing the communications team to deliver strategic impact.  

Main responsibilities:

• Lead the company's global communications strategy, defining clear messaging pillars and ensuring consistent execution across corporate communications, media engagement, and executive positioning
• Act as a strategic advisor to the C-suite, providing insights, reporting, and recommendations that support business priorities, reputational objectives, and brand positioning
• Oversee executive communications, including leadership messaging, speeches, presentations, interviews, media engagements, industry events, conferences, and internal town halls
• Lead global public relations and media relations, building and maintaining strong relationships with top-tier financial, business, and technology media to strengthen the company's visibility and credibility
• Oversee corporate communications content and planning, including press releases, corporate announcements, thought leadership, social media messaging, and the overall communications calendar
• Lead crisis communications and reputation management, ensuring timely and consistent messaging during high-risk situations in collaboration with Legal, Compliance, and senior leadership
• Develop strategic narratives for partnerships, sponsorships, and brand ambassadors, ensuring these initiatives are fully leveraged to support the company's positioning and storytelling
• Collaborate cross-functionally with Marketing, Employer Branding, Events, and CSR teams to ensure alignment between internal messaging, external communications, and brand positioning
• Monitor industry trends, media landscapes, and emerging technologies, identifying opportunities and risks that may impact brand perception and long-term growth
• Drive performance and accountability, setting departmental KPIs with the CMO, overseeing communications analytics and reporting, and translating insights into continuous improvement
• Lead and develop the communications team, fostering a high-performance culture through clear objectives, coaching, feedback, and knowledge sharing

Main requirements:

• BSc/MSc in Marketing, Business, Communications, Public Relations, or any other related analytical field 
• Over 15 years of proven experience in corporate communications, public relations, or brand communications, ideally in fintech, or online trading 
• Proven track record of developing and executing global communication strategies, including executive positioning, media relations, crisis communications, and large-scale narrative development
• Strong understanding of financial markets, regulatory environments, and reputational risk management
• Exceptional strategic thinking and storytelling abilities, with the capacity to shape a clear and compelling corporate voice
• Strong analytical and decision-making capabilities, with the ability to translate data, insights, and market developments into clear strategic actions
• High level of organisation and attention to detail, with the ability to manage multiple complex initiatives in a fast-paced environment
• Strong leadership and people management skills, with the ability to motivate, coach, and develop high-performing teams
• High levels of ownership, integrity, discretion, and professionalism, with the ability to operate confidently in high-pressure and high-visibility situations
• Interest in or experience using AI tools and emerging technologies to enhance communications strategy, media intelligence, and operational efficiency will be considered an advantage
• Outstanding written and verbal communication skills in English

Benefit from:

• Attractive remuneration package plus performance related reward
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition
• Deep Dive – First Interview with Your Future Team
• Bring It to Life – Role-Specific Take-Home Task
• Final Connection – Final Interview

All applications will be treated with strict confidentiality!

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@xm.com.

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About Company

XM

XM is a leading international FinTech company, committed to shaping the future of online trading through innovative solutions. Established in 2009, XM has grown exponentially with a global team of over 1400 employees around the world. Headquartered in Cyprus, XM also operates from offices in Greece, UK, UAE, USA, South Africa, and Uruguay. Guided by its core values, Big. Fair. Human., XM consistently ranks as a top-rated workplace, having received Platinum accreditation from Investors In People, alongside consistent recognition as one of the top Best Workplaces™. 

If you're a motivated and passionate professional eager to contribute and grow, we welcome you to explore our current job openings and apply to be part of a team where your potential can truly shine. www.xm.com/careers