Job Description

Duties and Responsibilities:

• Ensure that all guests receive courteous, warm, and professional service during check-in and check-out.
• Provide excellent, friendly, and professional guest service at all times, ensuring a memorable experience.
• Handle guest complaints promptly and effectively, following up as necessary to ensure resolution.
• Accurately enter guest data into the system to maintain up-to-date and correct information.
• Manage cash and in-house guests’ folio-accounts.
• Note any special requests from guests and communicate them to the relevant department for prompt action.

Qualification and Experience:

• Working experience of at least 1-2 years in a similar position
• Very good knowledge of English language
• Excellent communication and interpersonal skills
• Ability to work in a team
• Positive, engaging personality with strong customer service skills
• Professional appearance & attitude

Benefits:

• An attractive remuneration package based on qualifications and experience.
• 13th salary
• Provident Fund  & other benefits
• Accommodation & meals provided
• Discount on company’s products and services
• Learning, development and growth opportunities

How to Apply

Interested candidates are invited to submit their CV at hr@goldencoast.com.cy

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About Company

Golden Coast Beach Hotel