Job Description

Leonardo Hotels & Resorts Mediterranean is currently recruiting Receptionists to join our Front Office team at Leonardo Plaza Cypria Maris Beach Hotel & Spa.

Duties & Responsibilities

• Perform arrivals, departures, and all Front Office procedures accurately and efficiently.
• Ensure that all daily arrivals have their assigned rooms available at the scheduled check-in time.
• Monitor pending arrivals and departures and report any issues to the Head Receptionist.
• Maintain full knowledge of all hotel departments, opening hours, amenities, facilities, and special events (e.g., live music evenings, Cyprus Nights).
• Receive complete handover information from the previous shift and ensure proper communication with the following shift.
• Manage and monitor the cash float.
• Check for outstanding maintenance issues and report them to the Head Receptionist. If issues remain unresolved, record them in the daily Maintenance Report.
• Stay informed about current exchange rates and weather forecasts, and ensure that hotel brochures and information materials are available.
• Monitor daily room availability to maximize sales opportunities, including room upgrades and achieving the best possible average room rate.
• Follow all GDPR requirements and procedures to ensure the protection of guests’ personal data.

Qualifications & Requirements

• Pleasant personality with a professional appearance.
• Excellent command of the English language; knowledge of additional languages will be considered an advantage.
• Diploma from a Hotel School or previous experience in a similar Front Office position.

We would be delighted to receive your CV through our direct application portal:

👉 Leonardo Hotels Cyprus Careers

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at hr@leonardohotelscyprus.com.

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FATTAL HOTEL MANAGEMENT CYPRUS