Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus.
At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation!
Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals.
The Role:
We are currently looking for an Indirect Sales Administrator. The successful candidate will be responsible to implement the sales plan and procedures of the Indirect Sales department, in order to achieve the departmental sales targets.
Why Work With Us
Start your career with a role where you can learn, take responsibility and develop your skills from day one. You’ll gain hands-on experience in sales operations, customer service and order management while building valuable skills for your future career.
Your Responsibilities:
Process and manage telecommunications service orders accurately and efficiently using the required systems.
Monitor and update performance reports, ensuring accurate and timely information.
Handle customer issues and complaints, following up to ensure effective and timely resolution.
Investigate unsuccessful orders and coordinate the necessary actions to successfully complete them.
Monitor and maintain appropriate stock levels of SIM cards and POS materials.
Prepare customer orders for dispatch, ensuring they are complete and ready for delivery.
Process and manage completed orders received, ensuring all information is accurately recorded.
Complete orders in the relevant systems and maintain all related documentation in an organised and accurate manner.
Our Proposition:
Competitive remuneration package
Bonus scheme
13th salary
Medical insurance and provident fund
Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 130 euros
Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector
Your Profile:
Diploma and / or University Degree preferably on Business Administration is considered an advantage
One-year Sales Accounts management experience is considered an advantage
Good knowledge of Microsoft Excel and ability to work with data and reports.
Very good command of Greek and English language both oral and written
Ability to resolve problems
Ability to work with teams to resolve customer issues and conflicts.
Basic knowledge of Fixed and GSM technology and services is considered an advantage
Applications:
Interested to join a team of passionate professionals? Apply now!Send your CV to career@epic.com.cystating the job title in the subject line.
How to Apply
Send your CV to career@epic.com.cystating the job title in the subject line.
Job Categories
Business AdministrationCustomer Service / SupportCRM / Customer Experience
Posted: 21 Sep 2026Expires: 21 Oct 2026Ref. No. 7018313
About Company
epic ltd
Epic is one of the largest telecommunication providers in Cyprus. It provides integrated mobile and fixed telephony, internet and pay-TV services as well as specialized ICT solutions for businesses. At the same time, it operates 18 stores with tech products, accessories and telecommunication solutions.
Epic combines a great network at great value. In 2019, it proceeds with the implementation of the biggest investment ever made for a super-fast network with 10 times more capacity compared to the past.
Epic belongs to Monaco Telecom, the Principality of Monaco provider, and is a member of a dynamic European telecoms family which operates in France, Italy, Switzerland and Ireland.
