IT Manager
Job Description
Company Description Xerographic Solutions Ltd (XSL) has been the exclusive distributor of Xerox in Cyprus since 1987, providing document technology products, services, and software to a broad range of clients. The company offers printing solutions for home users, corporate organizations, and commercial printing houses, helping customers simplify operations and focus on core business priorities. XSL is a solution-driven technology company and an authorized partner of Microsoft, MakerBot 3D printers, and Unibind Systems, also delivering selected IT services. With a diverse customer portfolio and a strong commitment to customer satisfaction, XSL operates under Xerox’s core values of quality, technological leadership, employee value, and responsible corporate citizenship. Applicants can expect a professional environment focused on excellence, innovation, and long-term client relationships.
Qualifications
- Strong technical skills in networking, servers, operating systems, and cloud or hybrid environments, with the ability to design and support resilient IT infrastructures.
- Experience in IT operations management, including system monitoring, incident response, backup and recovery, and change management processes.
- Proficiency in cybersecurity principles and tools, including access control, endpoint protection, patch management, and data protection best practices.
- Vendor and service provider management experience, including evaluation, negotiation, and performance oversight of IT contracts and solutions.
- Proven people leadership skills, with experience mentoring IT staff, coordinating workloads, and fostering a collaborative, service-oriented culture.
- Strong analytical and problem-solving abilities, with a track record of translating business needs into practical technology solutions.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders and support users at all levels.
- Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (e.g., Microsoft, Cisco, ITIL, security-related) are an asset.
- Experience in managed print services
- Knowledge of digital printing equipment and workflows
- Good knowledge of print management software (e.g. Fiery, RIP)
- Basic understanding of graphic design and prepress processes
- Strong technical troubleshooting skills
- Attention to detail and accuracy
- Team-oriented with excellent communication skills
Key Responsibilities:
- Operate and monitor digital printing equipment at existing and new customer sites
- Configure print settings according to manufacturer specifications
- Perform quality control checks on printed output
- Carry out routine maintenance and cleaning of equipment
- Collaborate with customers' creative and production teams
- Troubleshoot and resolve technical issues
- Adhere to company safety and quality procedures
How to Apply
If you are interested please send your CV to info@xerographic.com.cy .