Betathlon Ltd is a Cypriot company which, through the brand name CYBET, operates in the area of sports betting in Cyprus. Betathlon Ltd possesses betting acceptance license Class A’ & B’ by the Cypriot Betting Authority (www.nba.com.cy).
We are seeking a IT Officer for full-time employment, to join our team at our Head offices in Nicosia.
Key Duties/Responsibilities:
● Provides direct technical support for the implementation, installation and maintenance of software systems, and for resolving technical equipment problems (e.g. computers, printers, copiers, on-site and off-site, etc.).
● Visits the various shops in the network and provides technical support.
● Checks the correct and smooth operation of computers, printers, and other equipment of the company and the shops.
● Identifies issues, root causes of problems, and equipment needs, and provides or proposes the best available solutions to address them promptly, ensuring the smooth operation of electronic systems and equipment.
● Sets up and keeps computer systems and networks up to date.
● Ensures the security and protection of networks and software systems.
● Provides guidance to users on how to operate existing or new software and/or computer equipment.
● Upgrades and proactively maintains software systems and identifies shortages of computer or network equipment for the purposes of ordering and remediation.
● Carries out diagnosis and resolution of problems (e.g. repair or replacement of parts, fault detection, etc.).
● Handles requests from colleagues and shops in a courteous and professional manner and provides direct technical support with a view to timely resolution of the technical problems or issues they face.
● Communicates and collaborates with external suppliers for the resolution of technical issues or the addition of new services, when required.
● Carries out any other related duties and procedures assigned by the IT Manager.
Key Skills/Requirements:
● Degree or Diploma in Information Technology, Computer Science, or another related field.
● A postgraduate degree in a related field will be considered an additional asset.
● Holding an IT Technician certification will be considered an advantage.
● Two (2) years of proven experience in a similar position.
● Very good knowledge of the Greek and English languages.
● Excellent computer skills (Windows OS, MS Office) and knowledge of hardware and software configuration settings.
● Excellent problem diagnosis and resolution skills.
● In-depth understanding of various computer systems and networks.
● Good knowledge of internet security and data protection principles.
● Very good communication skills.
● Customer-centric approach.
● High level of responsibility.
● Attention to detail.
● Organisational skills and effective time management.
Important Information:
● Working Hours: Full Time, 09:00 – 17:00, Monday to Friday
● Salary Information: Subject to experience
● Office Location: Makedonitissa, Nicosia
Additional Information:
Candidates that qualify for an interview will be contacted via e-mail or telephone 22 508888.
To apply please forward a copy of your CV to hr@betathlon.com.cy.
