Job Description

Job Overview

We are hiring for an IT Support Engineer to provide support services to all of the company’s clients according to the terms and conditions of the business.

Duties & Responsibilities

• Diagnosing and Troubleshooting Laptops and Computers.
• Maintaining hardware and software.
• Installing, modifying, and repairing hardware and software components.
• Planning, installing, configuring, supporting Windows OS, and Authorized Vendor hardware (PCs/Notebooks).
• Providing L1 and L2 support to clients (remote and on-site).
• Conducting day-to-day operations, maintenance, upgrades of infrastructure solutions.
• Monitoring and maintaining records of daily installations and warranty orders.
• Maintaining professional customer service during implementation.
• Responding to inquiries from clients, staff, service providers and vendors to provide technical assistance and support.
• Completing any other duties as assigned by Management.

Skills & Qualifications

• University Degree in the field of Computer Engineering, Electrical/ Electronic Engineer or a related field or College Degree in IT/ Engineering related fields.
• Minimal 1-2 years or more information technology experience with an emphasis on Windows platforms.
• Hands on experience on Laptops/ Computers.
• Knowledge and experience on Microsoft 365, Active Directory and DNS/ DHCP will be considered an advantage.
• Networking/ Routing understanding and basic skills.

Reporting

To Services Manager & Technical Services Director

Remuneration

An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

Disclaimer

We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.

How to Apply

You can also apply by sending your CV directly to careers@logicom.net or by calling at 22551178 or through the company's website: IT Support Engineer, Laptops & Computers - Nicosia, Cyprus - NewCytech - Logicom Group

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About Company

NewCytech Business Solutions Ltd