Job Description

CTC Automotive Ltd, a member of the CTC Group operating in the automotive and engineering sector, is seeking a motivated, detail-oriented Junior IT Support Officer to join its IT team in Nicosia.

 

This entry-level role offers an excellent opportunity for an early-career professional to gain hands-on experience in technical support, troubleshooting, and IT operations in a dynamic and fast-paced environment.

 

KEY RESPONSIBILITIES

• Provide first-level technical support to end-users for hardware, software, and network issues

• Install, configure, and maintain computer systems, applications, and peripherals

• Respond to IT support requests via helpdesk, phone, or email in a timely manner

• Troubleshoot and resolve system and network issues, including hardware and software faults

• Assist in maintaining IT documentation, user guides, and system records

• Support user account management (password resets, access permissions)

• Collaborate with senior IT staff on projects and system improvements

• Ensure compliance with IT policies, procedures, and security standards

 

REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, or related field

• Basic understanding of computer systems, networks, and operating systems

• Familiarity with Microsoft 365 and common business applications

• Strong problem-solving, analytical and organizational skills

• Good communication and interpersonal skills with a customer-service mindset

• Ability to prioritize and manage multiple support requests effectively

• Ability to work independently and as part of a team

• Willingness to learn and develop professionally in a fast-paced environment

 

TECHNOLOGIES & TOOLS

• Microsoft 365 environment

• Windows 10/11 operating systems

• Active Directory and Azure AD

• Printers and peripheral devices

• Basic network troubleshooting (connectivity, DNS, DHCP)

• IT ticketing and helpdesk systems

WHAT WE OFFER

• Hands-on IT experience in a professional environment

• Training, mentoring, and career development opportunities

• Supportive team culture

• Competitive salary and benefits package

As part of our commitment to the protection of your personal data, please submit your CV through www.ctcgroup.com/careers by the 6th of June 2026. We will only contact you if you have been selected as a potential candidate for this position.

All applications will be treated with confidentiality.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@ctcgroup.com.

Soft Skills

Technical Skills

Job Categories

About Company

CTC Automotive Ltd

Η CTC Automotive Ltd, μέλος του Ομίλου CTC, εμπορεύεται επιβατικά και εμπορικά οχήματα, βαριά μηχανήματα, ελαστικά, λιπαντικά, φωτοβολταϊκά, επαγγελματικά εργαλεία, είδη φωτισμού. Παρέχει, επίσης, υποστήριξη μετά την πώληση και διαθέτει μεγάλη γκάμα ανταλλακτικών. Οι μάρκες που αντιπροσωπεύει περιλαμβάνουν τις Hyundai, Volvo, Iveco, Scania, CAT, Michelin, BF Goodrich, Riken, Total, Elf, Hilti και Philips.