Job Description

Key Responsibilities

• Support the processing and administration of retail loan applications and credit  facilities. 

• Communicate with customers via telephone and email to collect required  documentation and provide updates throughout the lending process. 

• Assist in preparing customer files, credit documentation, and supporting  information for loan assessments. 

• Maintain accurate customer records and ensure all lending documentation is  complete, up to date, and properly filed. 

• Assist in monitoring the Company's loan portfolio, including loan repayments  and customer accounts, and escalate any issues as required. 

• Provide professional and timely customer service by responding to customer  enquiries and resolving routine requests. 

• Support the administration and day-to-day operation of the Company's invoice  discounting platform. 

• Prepare routine reports and provide administrative support to the Retail Lending  Department. 

• Ensure compliance with the Company's internal policies, procedures, and  regulatory requirements. 

• Participate in ongoing training and development to build knowledge of lending  practices, credit assessment, and financial services. 

 

Qualifications 

• Very good command of both Greek and English, written and spoken. 

• Good knowledge of Microsoft Office applications. 

• Diploma or Bachelor's degree in Business Administration, Finance, Banking,  Economics, or a related field. 

 

Skills & Competencies 

• Excellent communication and interpersonal skills. 

• Strong organisational skills with a high level of accuracy and attention to detail. 

• Customer-focused with a professional and positive attitude. 

• Good analytical and problem-solving skills. 

• Eagerness to learn and develop within the financial services industry. 

• Ability to work both independently and as part of a team. 

 

What We Offer 

• Comprehensive training and ongoing professional development. 

• Excellent career development opportunities within the financial services and  lending industry.

• A supportive and collaborative working environment. 

• A competitive remuneration package based on qualifications and experience. 

• An attractive benefits package, including a 13th salary, Provident Fund, and  additional company benefits. 

 

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About Company

Ellinas Finance Public Company Ltd

The company’s main activities is financing investors through Margin Accounts Trading, Personal and Business Lending, Cheque Discounting (Factoring) Services and International Money Transfer Services through the payment system of MoneyGram.