Job Description

About Us
We are a growing Fintech company transforming the payments space, delivering secure, reliable, and innovative payment solutions to merchants and Banking partners globally. As part of our expansion, we are strengthening our operations team and looking to hire multiple candidates to support our day-to-day client/partner  management and internal processes.

 

About the Vacancies
We are currently hiring for various positions across our fintech payments team, including roles in client support, key account management, operations, back office, and internal coordination.

These opportunities are ideal for motivated candidates who are customer-focused, detail-oriented, and interested in building a career in the fintech and payments industry. Depending on the position, responsibilities may include supporting clients and banking partners, handling client queries, assisting with operational tasks, maintaining internal records, coordinating with different departments, and contributing to smooth day-to-day business operations.

Full training and ongoing support will be provided, making these roles suitable for candidates who are eager to learn, grow, and develop within a fast-paced payments environment.

 

Key Responsibilities

• Act as a primary point of contact for clients, and partners
• Handle inquiries via phone, email, and chat in a professional and timely manner
• Assist with account-related questions, payment processing issues, and general support
• Investigate and resolve support tickets, operational cases, and transaction-related queries
• Perform back-office tasks related to payments processing, account maintenance, and internal records
• Maintain accurate data in CRM and internal systems
• Coordinate with internal departments including Operations, Compliance, Risk, Sales, and Product
• Escalate complex issues where necessary and ensure proper follow-up until resolution
• Monitor and identify recurring issues, suggesting improvements where possible
• Keep clients informed about service updates, system changes, and new features
• Contribute to delivering a high-quality customer experience in a fast-paced environment

 

Requirements

• Previous experience in customer support, back office, operations, or account management is an advantage
• Experience in payments, fintech, banking, PSP, or payment processing is a plus
• Excellent communication skills in Greek and English are essential
• Additional languages (Spanish, Italian, German, etc.) will be considered an advantage
• Familiarity with CRM systems, ticketing tools, or support platforms is beneficial
• Strong organizational, communication, and problem-solving skills
• Attention to detail and ability to multitask effectively
• Positive, professional, and customer-oriented mindset
• Willingness to learn and grow within the payments industry

 

What We Offer

• Competitive salary package based on qualifications and experience
• Full training and continuous learning opportunities
• Career growth within a fast-growing  fintech company
• Friendly, supportive, and collaborative team culture
• Exposure to an international and evolving payments ecosystem
• 13th Salary

 

How to Apply
Please send your CV to hr@link4pay.com with the subject line:
”Job Application 04/2026”

 

Join us and be part of a team driving innovation in the payments and processing industry.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at hr@link4pay.com.

Job Categories

About Company

Fernworth Consulting Ltd

Link4Pay specializes in offering payment processing solutions and merchant accounts across Europe and worldwide for all card and alternative payment methods. We provide with a range of payment options that our customers can easily configure and enable in minutes. We assist to extend our customer's payment options and choices with one single integration. We offer more than just card processing. We have the expertise and experience to help our clients to focus on their business and make accepting payments for them seem simple.