Job Description

Role Overview

The Administrator & Office Coordinator is the welcoming face of the company and the central point of contact for owners, residents, committees, and suppliers. This role combines professional front-of-house responsibilities with practical support across all departments, helping the organisation run smoothly and ensuring clients receive clear, confident, and responsive service.

The position supports property management, operations, accounts, and real estate functions through coordination, communication, and accurate administration. It suits someone who enjoys working with people, is organised, and is comfortable using modern technology in a busy office environment.

Key Responsibilities

Client & Resident Relations

Act as the first point of contact by phone, email, and in person

Handle enquiries professionally and direct matters to the correct department

Maintain accurate records of communications and requests

Assist committees with notices, updates, and routine information

Represent the company with a positive, confident, and helpful approach

Operational Support

Help schedule technicians and contractors

Assist with reviewing maintenance reports and logging follow-up actions

Prepare client notices, newsletters, and general correspondence

Support onboarding of new developments and properties

Upload and maintain information within the CRM system

Financial & Data Support

Assist the accounts team with data entry and document preparation

Help produce routine reports and statements

Maintain organised digital filing systems

Ensure client and supplier information is kept up to date

Interdepartmental Assistance

Provide flexible support to Property Management, Operations, Accounts, and Real Estate

Help track ongoing tasks and service requests

Contribute to improving internal processes and client experience

Assist with preparation for meetings and internal projects

Skills & Experience

Essential

Strong customer service and communication skills

Professional and confident telephone manner

Excellent organisation and time management

Comfortable with office technology and software

High level of attention to detail

Ability to prioritise multiple tasks

Desirable

Experience in property, facilities, or service industries

Familiarity with CRM or property software

Experience coordinating contractors or schedules

Basic knowledge of financial processes

Personal Qualities

Friendly, professional, and solution-focused

Able to remain calm in a busy environment

Team-oriented with a helpful attitude

Reliable and discreet

Confident representing the company to clients

Remuneration & Additional Income Opportunities

Competitive basic salary

Participation in commissions is optional and not a requirement of the role

Career Development

We are a growing organisation with genuine long-term opportunities. Previous team members who began in this position have progressed into more senior roles within the business, including:

Property Management

Accounts and finance

Operations and maintenance coordination

Real Estate sales and lettings

This role offers an excellent foundation for anyone looking to build a stable career within a professional and expanding company.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at enquiries@qualitas.com.cy.

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About Company

Qualitas Property Partners (Cyprus) Ltd