Property Management Assistant
Job Description
As PPM Management continues to expand, we’re excited to welcome a dedicated and motivated Property Management Assistant to our growing team. This is a full-time role, but not your typical 9-to-5 — we’re looking for someone who thrives in a dynamic environment and can adapt to the varying demands of long-term rental operations.
This role is perfect for someone who is trustworthy, self-driven, and client-oriented, with a strong ability to manage their time effectively and think on their feet. You’ll be part of a collaborative team based out of our office in Germasogeia, working in a fast-paced and service-orientated environment.
Job Summary
The Property Management Assistant is responsible for maintaining and updating internal ledgers, ensuring accuracy of all financial records, while also delivering a smooth and positive experience for tenants and/or guests across our long and short-term rental portfolio. Working closely with the Operations Manager, the role involves coordinating daily property operations, managing tenant/guest communications, and overseeing maintenance and turnovers.
The successful candidate will act as a central point of contact, handling requests, resolving issues efficiently, and supporting all stages of the occupancy lifecycle to a high standard. This is a hands-on role that involves active communication and is suited to someone who is organised, proactive, resourceful and able to manage multiple priorities in a fast-paced environment. Your attention to detail, reliability, and ability to adapt will be essential to success in this position.
Key Responsibilities
- Act as the main point of contact for both long and/or short-term residents, managing day-to-day communication, handling inquiries, and resolving issues professionally and efficiently
- Coordinate and follow up on maintenance requests with relevant teams and contractors, ensuring timely and effective resolution
- Oversee full property turnover processes, including inspections, cleaning coordination, inventory checks, and ensuring units are ready for new occupants
- Conduct routine property inspections, reporting on condition, potential risks, and any required actions
- Work closely with the Operations Manager to communicate issues, align on priorities, and support ongoing property requirements
- Plan, coordinate, and monitor portfolio-wide tasks assigned by the Operations Manager, ensuring timely execution of services, and other operational requirements.
- Maintain accurate and up-to-date tenant, property, and financial records within the management system
- Assist with rent tracking, payment follow-ups, and flag any discrepancies
- Identify operational inefficiencies and suggest practical solutions to improve processes
- Represent property owners when required, including attending AGMs and communicating key outcomes
Skills & Qualifications
- Excellent communication, interpersonal, and negotiation skills
- Strong organizational and time-management abilities
- Proactive and solution-oriented, with a focus on customer satisfaction
- Resourceful, with the ability to resolve issues efficiently before escalation
- High attention to detail, particularly when handling financial records and property expenses
- Strong numerical and analytical skills, with the ability to identify discrepancies and errors
- Basic bookkeeping knowledge, including maintaining ledgers and tracking expenses
- Previous experience in hospitality, property management, or customer service preferred
- Familiarity with booking platforms and property management systems is a plus
Minimum Requirements
- Own car and valid driver’s license (essential for moving between properties)
- Smartphone with mobile data and ability to use mobile apps
- Flexible availability to support and handle any urgent guest matters that may arise outside of typical hours- including some evenings, weekends, or holidays.
- Fluent in English & Greek; additional languages are a plus
- Permission to work in the country
If you are energetic, motivated, and eager to grow your career, apply now and join our dynamic team at PPM Management!
Please forward your CV and Cover Letter to info@ppmcy.com
How to Apply
Interested candidates are kindly requested to send their CV to the HR Manager at info@ppmcy.com.