As the first point of contact for our guests, receptionist will be responsible for providing a warm welcome, ensuring a smooth check-in/check-out process, and assisting with any guest needs during their stay. You’ll play a key role in creating a positive and memorable experience for every visitor.
Key Responsibilities
Welcome guests and manage check-in and check-out procedures.
Provide information about hotel services, facilities, and local attractions.
Address guest inquiries and resolve complaints courteously and efficiently.
Process payments and maintain accurate billing records.
Communicate effectively with housekeeping and maintenance departments.
Maintain a clean, organized, and professional front desk area.
Follow hotel policies, safety, and security procedures.
Skills & Qualifications
Previous experience in customer service or hospitality preferred.
Excellent communication and interpersonal skills.
Fluent in English & Greek. Additional languages are an advantage.