AP PET PEOPLE LTD
Sales Person (Pet Shop)
Pet People are looking for a new Sales Person to join us in our expansion!
Email copied to clipboard
Reservations Agent
€1,600–1,800
Monthly salary
Limassol, Cyprus
Location
On-site
Work arrangement
Full Time
Employment type
Entry-Level
Seniority level
Permanent
Contract type
Job Description
DUTIES & RESPONSIBILITIES
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Comply with quality assurance expectations and standards.
- Perform other reasonable job duties as requested by Supervisors
QUALIFICATIONS
- High school graduate or equivalent. (Degree in hotel management is a plus)
- 2+ years’ experience in Reservations in the Hospitality Industry
- Excellent Knowledge of English Language (Greek & Russian Language is a plus)
- Excellent Communication Skills
- Excellent knowledge of MS Office (especially Excel, Word, Outlook)
- Excellent knowledge of Hotel Reservations System
- Customer-centric
Please apply by sending your CV to recruitments@parklanecyprus.com
How to Apply
Please apply by sending your CV to recruitments@parklanecyprus.com
Job Categories
Posted: 10 Aug 2026
Expires: 8 Sep 2026
Ref. No. 7002609
About Company
Parklane, a Luxury Collection Resort & Spa
Radiating across 85.5k m2 of thoughtfully-crafted landscape, the 5 star Parklane, a Luxury Collection Resort & Spa, hails as the only upscale international brand with an elevated and varied offering, for both business and leisure guests, as yet unseen on the island. The diversity of accommodation extends from family-friendly to adult-only, with a choice of rooms and suites, some with private pools. Of the three generously-sized pools, one is seawater, another caters for adults only and each is populated by cabanas, poolside dining and sun loungers. A comprehensive resort, Parklane appeals to myriad tastes. Housing five distinct restaurants and two bars, it also has unmatched meetings facilities, including a vast 800m2 ballroom, imaginative Park Kidz club, transformative Kalloni SPA with 14 treatment rooms and a 300-meter long sandy beach. Parklane is a multidimensional setting that is both immersive and personalized, redefining the art of living while retaining the historic resonance of the island.
Limassol, Cyprus
Location
1-10 Employees
Company size
Tourism - Hotels
Industry sector
www.parklanecyprus.com
Website
.png&w=96&q=75)
