Job Description

SHEERLINE LTD invites applications for the position of Customer Support Officer. The successful candidate will join a dynamic team and contribute to the efficient coordination of customer service operations.

  Responsibilities:

• Receive enquires from the customer through email.
• Handling the requests from the quotation stage up until the invoicing stage.
• Coordinate with the Company's Service Engineers, and make arrangements for traveling, attendance, and submission of service reports.
• Responsible for the execution and implementation of the complete flow of operations.
• Search the approved service stations, through the website of the manufacturers and/or the classification societies members of IACS.
• Maintain the most efficient implementation of the ISO Systems as per Company's standards.
• Create and control all manual filing systems and relevant office paperwork.

Requirements:

• A BSc in Shipping, Maritime Studies, or a related field will be considered an advantage
• Ability and flexibility to work in a dynamic environment with tight deadlines
• Excellent organisational, communication, and teamwork skills
• Ability to manage multiple responsibilities simultaneously
• Computer literacy
• Fluency in Greek and English

How to Apply

APPLY NOW via: https://miegroup.global/careers/

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About Company

SHEERLINE LTD