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Customer Support Officer

€1–1 Monthly salary
Limassol, Cyprus Location
On-site Work arrangement
Full Time Employment type
Permanent Contract type

Job Description

HSS Marine Safety Services Ltd invites applications for the position of Customer Support Officer. The successful candidate will join a dynamic team and contribute to the efficient coordination of customer service operations.

 

Responsibilities:

  • Receiving customer enquiries via electronic channels
  • Coordinating with the company's service engineers on job allocation and all arrangements relating to travel, attendance, and submission of service reports
  • Creating and maintaining manual filing systems for customer sales cases and other relevant  paperwork
  • Identifying approved service stations online via manufacturer and/or IACS member classification society websites
  • Assisting in tracking open projects and bulk orders to ensure they progress on schedule
  • Handling requests for readiness, despatch, freight tracking, documentation, legislation, and invoicing, as applicable
  • Monitoring new regulatory requirements in cooperation with the Operations Manager

 

Requirements:

  • A BSc in Shipping, Maritime Studies, or a related field will be considered an advantage
  • Ability and flexibility to work in a dynamic environment with tight deadlines
  • Excellent organisational, communication, and teamwork skills
  • Ability to manage multiple responsibilities simultaneously
  • Computer literacy
  • Fluency in Greek and English
How to Apply

APPLY NOW!

Send us your CV: https://miegroup.global/careers/

Soft Skills
Negotiation Writing correspondence Writing proposals Critical observation Problem-solving
Job Categories
Maritime Deck & Navigation Crew Shipping Operations & Crewing Shipping & Freight Logistics
Posted: 5 Oct 2026 Expires: 4 Nov 2026 Ref. No. 7023625

About Company

HSS MARINE SAFETY SERVICES LTD
HSS MARINE SAFETY SERVICES LTD
Limassol, Cyprus Location
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