Job Description

HSS Marine Safety Services Ltd invites applications for the position of Customer Support Officer. The successful candidate will join a dynamic team and contribute to the efficient coordination of customer service operations.

Responsibilities:

• Receiving customer enquiries via electronic channels
• Coordinating with the company's service engineers on job allocation and all arrangements relating to travel, attendance, and submission of service reports
• Creating and maintaining manual filing systems for customer sales cases and other relevant  paperwork
• Identifying approved service stations online via manufacturer and/or IACS member classification society websites
• Assisting in tracking open projects and bulk orders to ensure they progress on schedule
• Handling requests for readiness, despatch, freight tracking, documentation, legislation, and invoicing, as applicable
• Monitoring new regulatory requirements in cooperation with the Operations Manager

Requirements:

• A BSc in Shipping, Maritime Studies, or a related field will be considered an advantage
• Ability and flexibility to work in a dynamic environment with tight deadlines
• Excellent organisational, communication, and teamwork skills
• Ability to manage multiple responsibilities simultaneously
• Computer literacy
• Fluency in Greek and English

How to Apply

APPLY NOW!

Send us your CV: https://miegroup.global/careers/

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About Company

HSS MARINE SAFETY SERVICES LTD