Job Description

Genesis Centre for Fertility & Human Pre-implantation Genetics is a world-class reproductive centre with over 30 years of experience in diagnosing and treating infertility. As a leading fertility provider in Limassol, Cyprus, Genesis welcomes patients from all over the world for IVF and advanced fertility treatments, offering state-of-the-art medical services in a compassionate, patient-centric, and supportive environment.

Position Summary

Genesis is seeking a highly professional, organized, and empathetic full-time Administration Officer to join our dynamic front-office team. The successful candidate will be the first point of contact for our international patient base, ensuring smooth daily clinic operations and delivering an exceptional patient experience.

Key Responsibilities

• Patient Coordination: Scheduling patient appointments, consultations, and medical procedures efficiently.
• Front Desk Excellence: Greeting and assisting new and existing patients, ensuring a welcoming, supportive, and stress-free environment.
• Communication Management: Monitoring and responding to email correspondence and phone calls promptly and professionally.
• Data & Records Management: Accurately updating and maintaining electronic patient records and databases in full compliance with confidentiality standards.
• Office Operations: Monitoring administrative stock, ordering office supplies, and ensuring the reception area is pristine.
• Team Support: Providing comprehensive administrative support to management and the medical staff as needed.

Requirements (Education & Experience)

• Language Proficiency: Fluency in both English and Russian (written and spoken) is required. Knowledge of the Greek language will be considered a significant advantage.
• Education: Bachelor’s degree in Business Administration, Secretarial Studies, Healthcare Management, or a related field.
• Experience: Previous experience in a front-desk, administrative, or medical receptionist role is highly desirable.
• Skills: Strong multitasking and organizational skills with sharp attention to detail. Excellent interpersonal and communication skills.
• Tech-Savviness: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and adaptability to medical database software.
• Attributes: Ability to work effectively within a fast-paced, multidisciplinary team while maintaining empathy and professionalism under pressure.

Working Hours

This is a full-time position with a split-shift schedule:

• Monday to Friday: 08:00 – 13:00 & 15:30 – 18:30
• Saturdays: On rotation (approximately 1 Saturday every 3 weeks)

Benefits

• Competitive salary package commensurate with experience and qualifications.
• Opportunities for professional growth within a world-class medical institution.
• A supportive, modern, and rewarding working environment.

How to Apply

Interested applicants are invited to submit their CV and a brief cover letter via email to management@genesis-cy.com with the subject line: "Application for Administration Officer".

All applications will be treated with the strictest confidentiality.

Soft Skills

Technical Skills

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About Company

Genesis Centre for Pre-Implantation Genetics Ltd