Job Description

Business Operations Coordinator

 

📍 Nicosia, Cyprus
🏢 Frotcom Cyprus
🕒 Full-Time

 

Are you someone who naturally looks at a process and thinks “there must be a better way to do this?

At Frotcom Cyprus, we are looking for a Business Operations Coordinator to help us improve how we work as we continue growing.

 

This is a role for someone who enjoys structure, organisation, problem-solving, and turning ideas into practical improvements.

You will work closely with management and department managers to strengthen processes, improve reporting, monitor performance, and support continuous improvement across the company.

 

About the Role

As Business Operations Coordinator, your focus will be making our internal operations more efficient, consistent, and measurable.

You will not manage departments directly. Instead, you will help teams work better by improving procedures, analysing information, coordinating actions, and ensuring important improvements move forward.

 

What You Will Do

You will:

• Review and improve internal procedures and workflows
• Ensure company processes are documented, updated, and followed
• Coordinate ISO 9001 activities, internal audits, and improvement actions
• Support the creation and monitoring of departmental KPIs
• Prepare reports and dashboards that help management make better decisions
• Analyse operational information and identify areas for improvement
• Follow up on projects, actions, and process changes
• Work with different departments to improve communication and efficiency
• Support a culture of continuous improvement across the company

 

What We Are Looking For

Essential:

• Experience in operations, business administration, quality, process coordination, or a similar role
• Strong organisation and attention to detail
• Analytical mindset and problem-solving ability
• Ability to organise information and turn it into clear actions
• Confidence working with reports, data, and business systems
• Very good Microsoft Office skills
• Excellent communication skills in Greek and English

Experience with the following will be considered an advantage:

• ISO 9001 systems
• KPI reporting
• Process improvement projects
• CRM or business management platforms

 

You May Enjoy This Role If You:

• Like improving the way things work
• Enjoy creating structure from complexity
• Prefer preventing problems instead of only fixing them
• Are comfortable following up and keeping things moving
• Like working with different teams
• Believe small improvements can create big results

 

What We Offer

• Salary €21,600 – €24,000 based on experience
• Provident Fund Scheme
• Performance-based Bonus Scheme
• Professional development opportunities
• Modern technology-focused working environment
• Opportunity to contribute directly to company improvement projects
• Supportive team environment
• Work-life balance initiatives

 

Working Hours

Monday–Thursday: 08:00–13:00 & 13:30–16:30
Friday: 08:00–14:00

How to Apply

Interested?

 

Send your CV to:

careers@frotcom.com.cy

Subject: EBOCJUL26

 

All applications will be handled confidentially.

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Technical Skills

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About Company

Frotcom Cyprus Ltd

Frotcom Cyprus is the exclusive authorised distributor of the Intelligent Vehicle Tracking and Fleet management system – Frotcom, for Cyprus. We are committed to the purpose of helping companies manage their fleets in a simple and effective way, resulting in a clear increase in productivity, margins and quality of service. Our company offers a complete Fleet Telematics service package, including installation, training, and support for all types of fleets – vehicles, vans and trucks. With more than 10 years of experience and continuous average growth over 21% for the last 3 years in a row, Frotcom Cyprus leads the Fleet management sector in Cyprus.