Job Description

Blue Orange Property Management Services Ltd, is seeking to recruit a Customer Care Officer to join a highly active team. The successful candidate will ensure that customers receive the best possible service.

 

Location: Paphos

 

Duties and responsibilities:

·        Ensure that full and accurate customer records are kept on file.

·        Ensure that regular and effective communication is maintained with all customers.

·        Ensure that problems are identified and rectified promptly.

·        Ensure effective after sales customer service and support, related to communal areas, landscaping, housing and pool maintenance, property cleaning and security surveillance.

·        Handle any customer complaints and diligently seek immediate and effective remedy.

·        Monitor customer interactions and personal response rate, quality of response to issues that may arise and effective issue resolution.

·        Identify means of improving customer communications.

·        Implement the procedures of the department set by Management.

·        Make suggestions for overall improvement in processes and procedures.

 

Necessary requirements:

·        University Degree in Business Administration, Hotel Management or related field will be considered as an advantage

·        Excellent knowledge of the English and Russian language, both written and oral.  Greek  language will be considered as an advantage

·        2-3 years’ experience in a similar role

·        Ability to build strong relationships with clients

·        Demonstrated problem solving and negotiation skills

·        Excellent Computer skills, MS Office, Internet & Outlook Express

·        Team player

·        Attention to detail and a high level of accuracy

·        Ability to work under pressure

·        Pleasant, responsible and organized personality

 

An attractive remuneration package will be offered to the successful candidate, according to qualifications and experience.

 

All applications will be treated with the strictest confidentiality.

 

To apply please visit our website https://www.blueorangeservices.com/careers

 

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at Human.resources@pafilia.com.

Job Categories

About Company

Pafilia Property Developers Ltd

The Company Pafilia Property Developers Ltd, one of Cyprus leading, renowned and most respected property developers, is dedicated to bringing to the market world class residential properties. As we continue to build an even stronger foundation, we seek dynamic employees who can make a difference in our future and in the future of property in Cyprus.