For over 49 years, Kanika Hotels & Resorts has been a leader in hospitality design, earning numerous awards for innovation and talent development. Our success comes from our dedicated team, and we’re always excited to welcome new members.
As a Guest Services Officer, you will play a key role in turning guests into loyal friends and fans. If you're outgoing, hospitable, and embody the Kanika spirit of service, professionalism, and teamwork, this role could be perfect for you. We look forward to hearing from you!
Key Responsibilities:
Escort educational groups, welcome all guests, and maintain regular contact with VIPs
Assist with inquiries, resolve issues, and handle complaints
Suggest ways to improve guest experiences and process satisfaction reports
Coordinate management cocktail events and participate in Public Relations activities
Qualifications and Experience:
Diploma in Hospitality Management, Public Relations, or related field
At least 2 years’ experience in a 4 or 5-star hotel
Warm, guest-focused personality and strong team player
Fluent in English and Greek; additional languages are a plus
Advanced computer skills, with knowledge of Fidelio as an advantage
EU citizen or valid EU work permit
The Kanika Hotels and Resorts Benefits:
Be recognized for your hard work through our Recognition and Rewards Scheme
Enjoy delicious meals during work hours at our KANIKAFE
Secure your future with a provident fund after just six months
Receive a 13th salary and an Easter bonus of 20% (pro-rated) based on Basic salary
Benefit from 21 days of annual leave (pro-rated)
Earn extra allowances for working on Sundays or public holidays
Accommodation Benefits:
Airport taxi transfer upon arrival for a smooth start (from the nearest airport)
Stay in shared accommodation with three meals daily
Plus, all the above perks to enhance your experience!
Ready to take your hospitality career to the next level and make a real impact? We’re looking for passionate professionals like you to join our team!
Don’t miss your chance—apply now and submit your CV here:
KANIKA GROUP OF COMPANIES
Kanika is a name that is synonymous with hotels, construction and development in Cyprus. A name that echoes five decades of operation and continuous growth. Founded in 1962 by Mr. Theodosis Karaolis, Kanika has grown in size, reputation and service. Since its earliest days, Kanika has been associated with a number of major construction projects throughout the Limassol area, some of which have carved the district's profile, and are regarded as prominent landmarks. One such project is the well-known Kanika Enaerios Complex, the biggest ever constructed in Cyprus, which incorporates over 750 apartments, shops, offices and even a hotel. Located on Limassol’s main beachfront avenue, the Kanika Enaerios Complex houses some of the trendiest cafes and restaurants in town that welcome some 1000 visitors a day.
Soon after the establishment of the initial company, a veritable construction boom hit the island of Cyprus, and Kanika was ideally positioned to expand into a group of companies. Through its individual member companies – Kanika Developments Ltd, Kanika Property Management Ltd and Kanika Hotels & Resorts in Cyprus – the group branched out into areas of land development, property management and hotel ownership and management respectively.
Today, the Kanika Group of Companies employs over 1,000 dedicated employees and has contributed tremendously to the economic and social development and progress of the island.
Official Website: www.kanikahotels.com
