Job Description

About GCC

GCC Computers Ltd is one of Cyprus’ leading technology companies, delivering innovative IT solutions and systems integration services to organisations across the Government, Telecommunications, Utilities, Banking, and Enterprise sectors. For more than 39 years, GCC has partnered with world-class technology vendors, including Hewlett Packard Enterprise, Juniper Networks, and Fortinet, helping customers transform and secure their digital environments.

At GCC, we believe that our people are our greatest asset. We are committed to fostering a professional, collaborative, and rewarding work environment where talented individuals can grow their careers and make a meaningful impact.

Job Overview

We are looking for an Infrastructure Field Engineer to join our Systems Infrastructure Team. The successful candidate will be based at our premises and visit client premises across Cyprus as required, supporting organizations in the banking, insurance, healthcare, legal and public sectors. The role will involve installing, maintaining and supporting the systems on which our clients rely on to run their daily operations.

As a member of our team, the successful candidate will install, troubleshoot and maintain servers and storage systems, handle hardware break/fix activities in line with agreed service level agreements (SLAs) and contribute to rollouts and migrations in live client environments.

You will gain experience across a diverse range of client systems, undertake proactive maintenance and progressively develop towards more senior systems engineering responsibilities.

Key Responsibilities

• Install, configure and maintain servers and storage at client sites.
• Perform hardware break/fix activities, upgrades and replacements in line with agreed SLAs.
• Support infrastructure rollouts and migrations in live client environments, taking on increased responsibility as your experience develops.
• Carry out proactive maintenance on client infrastructure, both remotely and on-site.
• Respond to and resolve customer support tickets.
• Resolve incidents escalated by the Network Operations Centre (NOC) or Service Desk that require hands-on support.
• Coordinate with the Technical Services Manager and Team Lead to manage schedules and priorities across multiple client sites.

Qualifications & Skills

• University degree in Engineering, Computer Science, Information Technology or related field.
• Working knowledge of server and client operating systems, as well as hybrid environments, including Microsoft and Linux technologies.
• 1-2 years of hands-on experience with server hardware (HPE or equivalent) and storage devices (NAS or equivalent).
• Valid driving license and willingness to travel to client sites across Cyprus.
• Very good written and spoken Greek and English.
• Strong communication skills and a professional, customer-focused approach.
• Good planning and prioritisation skills.

• Ability to work independently and collaboratively within a team environment.

   

Nice to have

• Experience with virtualization platforms (VMware, Hyper-V).
• Relevant vendor or industry certifications (CompTIA A+, Microsoft).
• Previous experience within a managed service provider (MSP) or systems integrator.

What We Offer

• Competitive remuneration package, including a 13th salary.
• Annual performance-based bonus.
• Provident Fund.
• Group Medical Insurance at preferential rates.
• Increasing annual leave entitlement, up to 25 days per year.
• Wellbeing leave and complimentary days off.
• Friday afternoons off during the summer period.
• Paid sick leave allowance.
• Continuous learning and professional development opportunities.
• Company social and team-building events.
• Paid maternity and paternity leave.
• Wedding and new baby gifts.
• A supportive, professional, and collaborative working environment.

Applications

If you are looking for an opportunity to develop your career in infrastructure engineering and contribute to business-critical technology projects, we would love to hear from you.

Interested candidates are invited to submit their CV to careers@gcc.com.cy by 30 September 2026, quoting “Infrastructure Field Engineer” in the subject line.

Please ensure your application clearly highlights your relevant experience and achievements. Due to the high volume of applications, only shortlisted candidates will be contacted.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@gcc.com.cy.

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GCC Computers Ltd