Job Description

Radisson Blu Hotel Larnaca, a prestigious 5-star hotel and proud member of Sunnyseeker Hotels, renowned for its exceptional hospitality, is seeking an IT manager to join our dedicated team. This key role is essential in ensuring a seamless and memorable experience for our guests.

 

Position Summary

The IT Manager is responsible for the overall management, maintenance, security, and continuous improvement of the hotel's information technology infrastructure. The role ensures the reliable operation of all IT systems, supports hotel operations, safeguards data and network security, and provides timely technical assistance to all departments.

 

Key Responsibilities

·          Manage and maintain the hotel's entire IT infrastructure, including computer networks, servers,                  telecommunication systems, Wi-Fi, cable TV systems, and related technologies.

·          Implement, coordinate, monitor, and maintain hotel systems, ensuring optimal performance,        

           reliability, and security.

·          Evaluate the functionality and effectiveness of IT systems and recommend improvements where                  necessary.

·          Prepare, manage, and monitor the annual IT operating budget and accurately forecast IT                    

           expenditure.

·          Ensure all software licenses remain valid, compliant, and properly documented.

·          Develop, implement, and maintain data security, system integrity, disaster recovery, and backup procedures.

·          Provide technical support, user training, guidance, and troubleshooting for all hotel employees.

·          Test, maintain, and upgrade systems to ensure continuous and reliable operation.

·          Manage secure remote access for authorized users.

·          Recommend innovations that improve hotel operations.

·          Develop and implement preventive maintenance procedures for all IT equipment and systems.

·          Diagnose and resolve hardware, software, network, printer, telephone, and peripheral equipment                issues.

·          Install, configure, and replace computer hardware and components as required.

·          Create and manage user accounts, email accounts, access rights, and password administration.

·          Build and maintain effective working relationships with employees, suppliers, software vendors, and            external IT service providers.

·          Maintain complete documentation of all IT assets, systems, licenses, configurations, and network                infrastructure.

·          Ensure compliance with company policies, cybersecurity standards, and applicable data protection              regulations.

·          Be available to respond promptly to critical IT incidents to minimize operational disruption.

Qualifications

·          Bachelor's or Master's degree in Computer Science, Information Technology, Information Systems,              or a related field.

·          Minimum of two years' experience in a similar IT management or IT support role, preferably within              the hospitality industry.

·          Excellent written and spoken English.

·          Strong understanding of computer hardware, operating systems, networking, cybersecurity, and                  hotel technology platforms.

·          Experience supporting hotel systems such as PMS, POS, key card systems, IPTV, telephone                         systems, Wi-Fi infrastructure, and payment systems is an advantage.

Skills & Competencies

·          Excellent analytical and problem-solving skills.

·          Ability to prioritize multiple tasks in a fast-paced environment.

·          Excellent communication and interpersonal skills.

·          Ability to work independently and collaboratively within a team.

·          Ability to remain calm under pressure and respond effectively to technical emergencies.

·          High level of integrity and confidentiality.

·          EU Citizen or holder of a valid EU work permit.

Benefits

·          13th Salary

·          5 days’ work per week

·          Career opportunity progression in a branded hotel

·          Excellent working environment

How to Apply

Interested applicants are kindly requested to submit their CV subject to the title of position to the email address:  makis.nicolaou@radissonblu.com

 

All applications will be handled in strict confidence and used for recruitment purposes only.

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About Company

Sunnyseeker Hotels

Sunnyseeker Hotels is a driving force of change in the hospitality industry. Established in 2012, we offer a full range of Hotel Management Services and strive to change the status quo. With our creative strategies and practices we turn hotels around and lead them towards outperforming their competitors. Our aim is to continue growing and expanding our management services to a wide selection of Hotels by providing personalized hospitality management services, tailored to the individual requirements of each unique property. Delivering an unrivaled guest experience is essential to Sunnyseeker Hotels and our mission is to be able to offer deluxe upscale accommodation, superb dining experiences, memorable entertainment, relaxation and tranquility and above all friendly yet efficient service. Solid and strong, Sunnyseeker Hotels guarantees successful cooperations based on the company’s remarkable growth during the past few years and the continuous trust from partners, Tour Operators and associates.