Job Description

We’re driven by innovation, reliability, and performance – join us as an IT Officer and help ensure our systems and internal services run smoothly and securely.

 

IronFX is a global leader in online trading, offering over 300 tradable instruments across forex, metals, indices, commodities, futures, and shares. With a commitment to cutting-edge technology, top-tier service, and innovation, we empower traders worldwide with world-class platforms and resources.

 

We are looking for an IT Officer to join our team in Limassol, Cyprus. In this role, you will provide first-line IT support and ensure the smooth day-to-day operation of the company’s IT systems and services. You will support employees with hardware, software, Microsoft 365, and telephony while playing a key role in onboarding and offboarding processes.

 

The successful candidate will handle daily IT support requests, troubleshoot technical issues, maintain IT assets, and collaborate with internal teams and external vendors to ensure reliable and secure IT operations.

 

This is an excellent opportunity for a proactive professional who enjoys problem-solving, working in a collaborative environment, and continuously developing their technical skills.

 

What You’ll Do:

• Provide first-line helpdesk support to employees for hardware, software, email, telephony, and general IT-related issues
• Manage onboarding and offboarding processes, including user account creation/removal, device setup, access permissions, and IT inductions
• Install, configure, maintain, and troubleshoot laptops, desktops, printers, mobile devices, and peripheral equipment
• Support and administer Microsoft 365 services
• Handle daily IT support requests and ensure timely resolution or escalation where necessary
• Maintain accurate records of IT assets
• Coordinate with external vendors and service providers
• Additional tasks as may be reasonably assigned and within the scope of the role

 

What We’re Looking For:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience: Minimum 2 years of experience in a similar IT support or helpdesk role

 

Skills:

• Solid knowledge of Microsoft 365 administration
• Solid knowledge of Windows operating systems
• Good understanding of networking principles
• Good understanding of telephony systems
• Strong troubleshooting and problem-solving skills
• Good communication and customer service skills
• Ability to prioritize tasks and work in a fast-paced environment
• Good communication skills in Greek and English

 

Why join IronFX?

 

At IronFX, we don’t just offer jobs—we build careers. Here’s what makes working with us stand out:

• Competitive Salary – matched to your skills and experience.
• Delicious Homemade Lunch – served daily at our Limassol premises, free of charge.
• On-Site Cafeteria – fresh snacks and drinks always within reach.
• Medical Coverage – join our comprehensive company scheme.
• Pension Plan – secure your future with our participation program.
• Exclusive Discounts – access group discount schemes.
• Free Parking – no hassle, no extra cost.
• Team Spirit – fun team-building and corporate events.
• Growth & Development – a unique, friendly culture with real opportunities to progress.

 

Working hours:

• Working hours are on a rotational schedule between 08:00–17:00 and 09:00–18:00, including a 1-hour break
• The role operates primarily during weekdays; however, reasonable remote support assistance may occasionally be required outside business hours or during weekends for urgent or critical issues

 

Join a dynamic, fast-paced, and international team driving the future of online trading!

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at apapagrigoriou@noteris.com.

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About Company

Noteris Services Limited

Noteris Services Limited is looking to hire on behalf of IronFX. IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010.