Job Description

CareerFinders, on behalf of our client, an established Group of Companies operating in the Corporate & Financial Services sectors, we are seeking to recruit an IT Support Officer to join their growing team based in Nicosia. As an IT Support Officer, you will be responsible for providing exceptional technical support to end users, and ensuring the smooth operation of the company’s IT infrastructure. Our client is seeking applicants who are educated to degree level in Information Technology, Computer Technology, Computer Engineering, or another relevant field, who posses sound knowledge of Windows OS and the MS Office Suite, as well as a basic understanding of Active Directory, LAN/WAN networks, TCP/IP protocols, and network technologies. Previous experience in a similar of at least 1+ year is highly desirable, although Recent Graduates are also welcome to apply. An attractive remuneration and benefits package is on offer, including a 13th Salary, Provident Fund, Friday Afternoon’s off, and opportunities for professional growth and development.

 

Key Duties/Responsibilities:

 

• Provide first-line technical support to users via phone, email and in-person covering hardware, operating systems, and software troubleshooting.
• Install, configure, and support Microsoft based IT infrastructure throughout the company.
• Perform local and remote testing on equipment, including running computer programs to diagnose and resolve hardware and software issues.
• Support the roll-out of new applications and migration to new technologies.
• Install and configure computer hardware operating systems and applications.
• Conduct routine system audits and maintain server system inventory and documentation.
• Set up new users' accounts and profiles and dealing with password issues.
• Install in-house software and reports and provide user training where required.
• Test system modified programs to ensure user data accuracy and modifications have no adverse impact on systems operation.
• Assist with user accounts administration and access control systems.
• Monitor and maintain IT infrastructure, including servers, networks, and other devices.
• Troubleshoot and resolve network issues, including network connectivity and performance issues.
• Support IT projects, such as system upgrades, software deployments, and network expansions.
• Create and maintain technical documentation and procedures.
• Stay up to date on the latest IT trends and technologies.
• Perform any other related projects and duties as assigned.

 

Key Skills/Experience:

 

• Bachelor’s degree in Information Technology, Computer Technology, Computer Engineering, or a related field.
• 1+ years of experience in an IT support role is preferred; however, entry-level candidates are also encouraged to apply.
• Basic knowledge of Active Directory (DNS, DHCP, TCP/IP), Group Policy, Terminal servers.
• Understanding of LAN/WAN networks, TCP/IP protocols, and network technologies.
• Knowledge in designing and developing in-house .NET and SQL Server based applications and reports will be considered an advantage.
• Excellent troubleshooting skills and problem-solving skills.
• Ability to work both independently and as part of a team.
• Excellent communication skills and ability to explain technical information to non-technical users.
• Proactive, organized, and detail-oriented with a strong willingness to learn.
• Strong work ethic and able to manage multiple tasks simultaneously.
• Excellent command Greek and English.

 

Key Benefits:

 

• Attractive compensation and bonus reward system.
• 13th salary.
• Provident Fund.
• Friday afternoon’s off.
• Excellent career development potential and support.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number ERG9100. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy. 

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at  jobs@careerfinders.com.cy.

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About Company

CareerFinders Recruitment Services Ltd

With offices in Nicosia and Limassol, CareerFinders was founded by two recruitment professionals with extensive industry experience both in Cyprus and Internationally. Our core business model is to provide superior recruitment services to both local and international clients and candidates, primarily throughout the Island of Cyprus. Built on foundations of quality, trust and experience our thorough, personal and tailored approach to recruitment assignments sets us above the competition and ensures that both employers and job seekers find that ideal match. The core industry sectors we service include, but are not limited to Accounting, Finance, Banking, Corporate Services, Engineering, Forex/Binary, Information Technology, Shipping, Legal and Oil & Gas.