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Browse JobsAre you a people-oriented professional with excellent communication skills and a passion for delivering outstanding customer experiences? Do you enjoy problem-solving, coordinating with different teams, and building strong client relationships?
Join our growing team as a Junior Account Coordinator and play a key role in ensuring a seamless and positive experience for our property owners after the purchase of their home.
Key Responsibilities:
· Serve as the primary point of contact for customers following the completion of their property purchase.
· Handle customer inquiries related to property features, warranties, and after-sales services with professionalism and care.
· Investigate issues, coordinate with internal departments, and ensure timely and effective resolutions.
· Monitor and follow up on customer requests to maintain high levels of satisfaction.
· Build strong relationships with customers through exceptional communication and support.
· Prepare reports and updates for Management regarding customer requests, progress, and resolutions.
Qualifications & Skills:
· Bachelor’s degree in communications, Interior Design, Business Administration, or a related field.
· Excellent verbal and written communication skills.
· Strong organizational and time-management abilities.
· Ability to multitask and thrive in a fast-paced environment.
· Proficiency in Microsoft Office applications.
· A positive attitude, strong customer service mindset, and attention to detail.
Benefits:
· 24 Days Annual Leave
· Provident Fund upon successful completion of the probation period
· Collaborative, supportive, and friendly work environment
· Ongoing learning and professional development opportunities
· Career growth within a dynamic and expanding organization
