Junior IT Support Technician
Job Description
About Baker Tilly
Baker Tilly South East Europe, member of MHA Group, is a leading firm of auditors, accountants, tax consultants and business advisors, operating in Cyprus, Bulgaria, Romania, Moldova and Greece. Country offices are independent member firms of Baker Tilly International; one of the top 10 largest networks in the sector.
We are committed to delivering exceptional professional services by fostering a high-performance culture rooted in integrity, technical excellence, and strategic insight. Our team combines deep local knowledge with international expertise, enabling us to provide tailored, forward-thinking solutions that support our clients’ business objectives. Continuous development, innovation, and cross-border collaboration are at the core of how we operate, ensuring that both our clients and our people stay ahead in a dynamic global environment.
Career Opportunity
We seek to recruit an enthusiastic, highly motivated, and hard-working individual for the position of Junior IT Support Technician in our Nicosia office. This is a great opportunity for any graduate wishing to work in a professional environment with the opportunity to grow.
Key Responsibilities
Provide support to users in a timely and effective manner in the configuration, installation and maintenance of the firm’s hardware, software, printers, phone devices, and cabling.
Assist in the installation, configuration, and maintenance of computer systems, servers, networks, and peripherals
Set up and deploy workstations, laptops, and mobile devices for new employees, ensuring they have the necessary software and access permissions
Monitor and respond to IT helpdesk tickets, ensuring timely resolution and excellent customer service
Perform routine system updates and maintenance tasks, such as patch management, antivirus updates, and system backups
Stay updated with the latest technology trends and advancements to provide recommendations for IT systems and processes improvement
Undertake any other duties and responsibilities, as assigned by management.
Requirements
Bachelor’s degree in Computer Science or related field.
Knowledge of Windows operating systems, Networks Technologies, and Office 365 will be considered an advantage.
Basic understanding of LAN/WAN, TCP/IP, and wireless networks. Knowledge of network troubleshooting tools and techniques.
Troubleshooting hardware and software issues.
Excellent verbal and written communication skills in both Greek and English.
Ability to organize prioritize and complete tasks on time.
Problem solving and troubleshooting skills.
Attention to detail.
Maintaining a positive and friendly approach.
Remuneration & Benefits
Competitive Salary
Learning & Development: Access to continuous professional development programs, certifications, and learning platforms to support your career progression.
We are committed to provide a healthy environment and work-life balance:
- Flexible Working Hours in your start and end times
- Flexible working arrangements for working mothers
- No late nights – when the workday ends, it really ends
Hybrid Work Model
Friday Afternoons Off
Increasing number of annual leave days based on experience at the firm
Clear Career Pathways
Access to secondment and mobility opportunities across our regional and global network
Employee Referral Program
Employee Discount card
Optional employees group plans:
- Medical Insurance Scheme
- Provident Fund
Application Process
If you are interested in joining our firm, please submit your interest by completing our online application here.
Baker Tilly is an equal opportunities employer
How to Apply
Interested candidates are kindly requested to send their CV to the HR Manager at hr@bakertilly.com.cy.