Job Description

DIRECT APPLY HERE

 

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, Dubai, and Yerevan. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.

 

As a Junior IT Support Technician, you will be a part of our rapidly growing IT department. You will actively collaborate with other teams but also be the first point of contact for error reporting and support requests from other employees.

 

Responsibilities

• Set up new user accounts and machines
• Install and maintain hardware/software components on user PCs
• Keep operating systems and software updated and patched to maintain user-level security
• Replace defective hardware or systems when needed
• Act as the first point of contact for error reporting and end-user support
• Assist users in operating software and computer equipment
• Maintain an up-to-date inventory of software and hardware
• Collaborate with the network team to manage Telephony systems
• Maintain IoT devices (e.g., video conferencing systems, printers, etc.)
• Work with other teams to troubleshoot and resolve system/network issues
• Record and update IT support tickets in the Jira Ticketing System
• Manage the company's physical access control system
• Update and review technical documentation
• Carry out other tasks as assigned occasionally

 

Requirements

• University degree in Computer Science or a related IT field
• Excellent English language skills
• One year of experience in a similar role will be considered an advantage
• Familiarity with Microsoft Windows operating systems (MacOS knowledge is a plus)
• Basic understanding of computer hardware
• Knowledge of Windows Active Directory
• Good knowledge of Office 365 and Google Workspace applications
   

Interview steps

• Recruiter screen (30 minutes) 
• Technical Interview (1 hour)
• Final Interview with manager (30 minutes) 

 

Our benefits

• Excellent compensation package
• Medical insurance
• Provident fund
• In-house gym with a personal trainer
• Free daily lunch catering, snacks, and beverages
• Company discount card for various products & services
• 21 days of annual leave and 10 days of sick leave annually
• Shuttle bus service from Limassol
• Birthday gift

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at e.tomasevic@fxpro.com.

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About Company

FxPro Financial Services Limited

FxPro is a leading CFD & Spread Betting broker providing first class financial services and top-quality execution. Founded in 2006, FxPro has grown to become a leading online broker, with over 90 UK and international awards, offering Contracts for Difference (CFDs) and Spread Betting* on 6 asset classes including Forex, Futures, Shares, Spot Indices, Spot Metals, and Spot Energies, to clients in more than 170 countries worldwide. FxPro Group Limited is the holding company of FxPro Financial Services Ltd, FxPro UK Limited and FxPro Global Markets Ltd. FxPro UK Limited is authorised and regulated by the Financial Conduct Authority (registration no. 509956). FxPro Financial Services Ltd is authorised and regulated by the Cyprus Securities and Exchange Commission (licence no. 078/07) and authorised by the Financial Sector Conduct Authority ('FSCA') (authorisation no. 45052). FxPro Global Markets Ltd is authorised and regulated by the SCB (license no. SIA-F184). We provide traders with free educational resources, exclusive trading tools and world-class 24/5 customer support. Demo accounts allow traders to practise trading and gain experience in a risk-free environment. *Spread Betting is only available to clients of FxPro UK Limited who reside in the United Kingdom.