Job Description

Operations Manager (m/f/d) 

📍  Location: Chloraka, Paphos (on-site) 

🗓  Start Date: As soon as possible 

💼  Employment Type: Full-time 

🕒  Working Hours: 40 hours/week 

🔁  Schedule: 5-day week 

About Coastalbliss 

Coastalbliss is a growing, German family-run company based in Paphos, Cyprus. We specialise in upscale short-term villa rentals and are proud to hold a guest rating of 9.8 across platforms. Our villas are designed to deliver a premium experience and smooth, well-coordinated operations are what makes that possible. As we scale, we are looking for a hands-on Operations Manager to own the day-to-day running of our villa portfolio and lead our on-the-ground team. 

Role Overview 

You keep everything running. Reporting directly to management, you oversee the full operational cycle of our villas, from pre-arrival readiness and maintenance coordination to contractor management and quality control. You are equally comfortable in the field and at a desk, you lead by example, solve problems fast, and take pride in keeping our properties in flawless condition for every guest. 

Key Responsibilities 

-Villa Readiness & Quality 

• Oversee pre-arrival inspections to ensure all villas meet Coastalbliss standards before every check-in. 
• Supervise cleaning, staging, and turnover processes to maintain consistent quality across the portfolio. 
• Conduct periodic property audits and flag maintenance or presentation issues proactively. 

-Maintenance & Contractors 

• Coordinate and supervise maintenance tasks, repairs, and contractor works across all properties. 
• Source, vet, and manage relationships with local contractors, suppliers, and service providers. 
• Ensure all technical issues — electrical, plumbing, appliances, pool, garden — are resolved promptly and to standard. 

-Team Coordination 

• Lead and coordinate the maintenance and housekeeping teams, setting daily priorities and ensuring accountability. 
• Work closely with the Guest Services team to address and resolve any guest-impacting issues on-site. 
• Liaise with management on staffing needs, scheduling, and operational improvements. 

-Systems & Reporting 

• Maintain accurate records of property conditions, maintenance history, and contractor performance. 
• Manage inventory of supplies and equipment across properties and the company warehouse. 
• Identify recurring operational issues and propose solutions to improve efficiency and guest satisfaction. 

Your Profile 

• At least 3 years of experience in operations, property management, or a similar field-based role. 
• Proven ability to coordinate multiple tasks and teams under tight deadlines. 
• Practical knowledge of property maintenance (electrical basics, plumbing, pool care) is a strong advantage. 
• Strong organisational and problem-solving skills, you stay calm and find solutions under pressure. 
• Natural leader who communicates clearly and follows through reliably. 
• Good English is required; Greek and/or German are a plus. 
• Comfortable with digital tools; experience with property management or task management systems is an advantage. 
• Valid driving licence and EU work permit for Cyprus. 

What We Offer 

• Competitive salary based on experience, with performance-based incentives. 
• 24 days of annual leave. 
• Permanent position in a stable, professionally managed company. 
• Company vehicle and tools provided. 
• A role with real ownership and room to grow as the company expands. 
• A supportive, international team environment where your input matters. 

How to Apply 

Send your CV (and a short note) to team@coastalbliss.holiday. We look forward to hearing from you! 

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at team@coastalbliss.holiday.

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Coastalbliss Ltd