Job Description

About the Company

An innovative and fast-growing Payment Service Provider (PSP) dedicated to delivering seamless processing solutions for high-risk industries. We operate in a dynamic, high-paced environment, catering to international merchants across various industries. We are looking for an experienced, highly versatile professional who can navigate the complexities of high-risk payment processing, corporate administration, and compliance.

Role Summary

The Payment Operations & Compliance Manager is a critical, multi-faceted role that sits at the intersection of merchant onboarding, regulatory compliance, corporate administration, and operational setup. You will be responsible for the end-to-end onboarding of our merchant clients, as well as onboarding our own PSP entities with acquiring banks, payment rails, and suppliers.

The ideal candidate will bring a robust background in AML/KYC and risk assessment within high-risk or cash-intensive industries, alongside strong administrative capabilities.

Key Responsibilities

1. Merchant & Partner Onboarding

• Lead the end-to-end onboarding process for international Merchants (B2B clients).
• Manage the outward onboarding of our PSP entities into global acquiring banks, alternative payment methods (APMs), rails providers, and other strategic partners.
• Act as the primary point of contact for partners and clients during the application and integration phases, ensuring a smooth and efficient process.

2. Compliance, KYC/KYB & Risk Assessment

• Conduct comprehensive Know Your Business (KYB) and Know Your Customer (KYC) checks on prospective merchants and counterparties.
• Perform risk assessments on high-risk business models, analysing corporate structures, ultimate beneficial owners (UBOs), and processing history.
• Monitor transaction flows and counterparties for suspicious activities in alignment with global Anti-Money Laundering (AML) standards.
• Ensure all onboarding documentation is collected, verified, and safely stored in compliance with regulatory data protection laws.

3. Corporate Administration & Licensing

• Project manage the international incorporation of new corporate entities, acting as the main liaison with various Corporate Service Providers (CSPs) globally.
• Provide heavy operational and administrative support in the preparation and submission of applications for financial and payment licenses across different jurisdictions.
• Maintain corporate records and ensure good standing of all entities across the Group.

4. Substance Creation & Digital Maintenance

• Support the creation, deployment, and ongoing maintenance of corporate websites.
• Ensure websites meet the "corporate substance" requirements demanded by acquiring banks, rails providers, and regulators (e.g., ensuring correct terms and conditions, contact info, and clear business models are displayed).
• Perform basic content updates and coordinate with technical teams or external web developers when necessary.

Requirements & Qualifications

• Experience: Minimum of 5+ years of proven experience in an Operations, Compliance, or Onboarding role within a PSP, acquiring bank, iGaming/gambling, or other high-risk/cash-intensive business sectors.
• Compliance Expertise: Deep understanding of KYC, KYB, AML directives, and risk assessment methodologies specific to international corporate structures. Proper certifications will be considered as a plus.
• Corporate Admin Knowledge: Proven experience working with CSPs on international company incorporations and an understanding of multi-jurisdictional corporate setups.
• Licensing Experience: Prior exposure or direct involvement in obtaining EMI, PI, or other financial/gaming licenses is highly desirable.
• Technical/Digital Literacy: Hands-on experience or strong willingness to assist with website creation and maintenance (basic CMS management like WordPress, understanding of web hosting, and domain management) to establish corporate substance.
• Soft Skills: Highly organized, detail-oriented, and capable of managing multiple complex projects (banks, clients, CSPs) simultaneously.
• Language: Fluent in English (both written and spoken). Additional languages are a strong plus.

What We Offer

• Compensation: Competitive salary commensurate with experience.
• Growth: The opportunity to play a foundational role in a growing PSP.
• Benefits: Annual bonuses and constantly growing benefit package.
• Annual leave: 20 (twenty) paid working days per calendar year.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at management5@gtoffices.com.

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Technical Skills

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About Company

Serenus International Limited