Job Description

About us
TONI&GUY  is a busy, design-led hair salon known for creative cutting, colour expertise and exceptional client care. Our front desk is the first and last impression every client has of us, and we're looking for a warm, organised and polished Receptionist to join our team.

The role
You'll be the welcoming face of the salon and the person who keeps the day running smoothly. You'll greet every client, manage the appointment book, and work closely with our stylists and salon manager so the floor runs on time and every guest leaves happy.

Key responsibilities

• Greeting clients warmly, checking them in and offering refreshments
• Managing bookings by phone, email, social media and our salon software, making the most of each stylist's column
• Handling payments, cash-up and end-of-day reports accurately
• Confirming appointments and following up on cancellations and no-shows
• Recommending and selling retail products, and promoting services and offers
• Keeping reception and retail displays clean, stocked and presentable
• Dealing with client queries and concerns calmly and professionally, and escalating where needed
• Supporting the team with general admin as required

About you

• Previous reception, front-of-house, hospitality or retail experience (salon experience is a bonus, not essential)
• Friendly, confident and well-presented, with excellent communication skills
• Highly organised, able to multitask and stay calm when the salon is busy
• Comfortable with booking systems and basic IT (training provided)
• Reliable, punctual and a genuine team player
• Available to work Saturdays and some late evenings on a rota basis
• [Additional languages, e.g. English and Greek, an advantage]

What we offer

• [Salary / hourly rate] plus retail commission
• Generous staff discount on services and products
• Ongoing training and development within a respected brand
• A creative, supportive and fun team environment

How to Apply

Send your CV and a short note about why you'd be great on our front desk to hr@toniandguy.com.cy  or call us on 0035797478069

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Toni&Guy Cyprus