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Customer Support Officer

On-site Work arrangement
Full Time Employment type
Permanent Contract type

Job Description

Responsibilities:

  • Receive enquires from the customer through email.
  • Coordinate with company’s service engineer allocation of jobs and all arrangements related to traveling, attendance and submission of service reports.
  • Creation and control of all manual filing systems for customer sales cases and all relevant office paperwork.
  •  Search for the approved service stations online, through the website of the manufacturers and/or classification societies member of IACS.
  • Assist in tracking open projects and bulk orders, ensuring they progress on schedule.
  • Request for readiness, despatch, freight tracking, documentation legislation, invoicing etc (where applicable).
  • Follow up new regulation requirements in co-operation with Operations Manager.
  • Receive enquires from the customer through various media including fax, email, and letter.

     

 

  Requirements:

  • BSc in Shipping, Maritime or any other related field will be considered as an advantage. 
  • Ability and flexibility to work in a dynamic environment with tight deadlines.
  • Excellent organizational, communication and teamwork skills.
  • Ability to manage responsibilities at once.
  • Computer literature.
  • Fluency in Greek and English.
How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at careers@mieserv.cy.net.

Soft Skills
Negotiation Writing correspondence Problem-solving Research Deal-making
Technical Skills
Microsoft Word Outlook MS Office
Job Categories
Shipping Operations & Crewing Maritime Deck & Navigation Crew Shipping & Freight Logistics
Posted: 12 May 2026 Expires: 10 Jun 2026 Ref. No. 6974842

About Company

HSS MARINE SAFETY SERVICES LTD
Limassol, Cyprus Location
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