Job Description

Mavromatis Employment is seeking to recruit on behalf of his client candidates for the job position of Guest Experience Officer in Larnaca. 

The Role – Principal Responsibilities: 

✔Coordinate bookings for excursions, ensuring availability, accurate guest details, and timely confirmations 

✔Liaise with local tour providers to confirm schedules, pickup times, and any special guest requirements 

✔Ensure smooth guest participation in excursions by managing logistics such as meeting points, transportation, and timing 

✔Handle last-minute changes or cancellations, offering alternatives and maintaining guest satisfaction 

✔Assist with special requests, such as private tours, accessibility needs, or multilingual guides 

✔Maintain up-to-date knowledge of all available tours, seasonal offerings, and local attractions 

Essential Skills, Competencies & Qualities: 

✔Ability to manage multiple tasks and work within specific guidelines

✔Strong organizational, time management, and problem-solving skills. 

✔Professional telephone manner 

✔Trustworthy, honest, and committed, with the ability to work under pressure 

✔Capable of working independently and as part of a team Qualifications: 

✔Minimum of a High School diploma is required, further education, particularly in tourism, would be considered an advantage 

✔Excellent command of the English language (both verbal and written). 

Proficiency in additional languages is advantageous. 

✔Experience in a similar role within the travel & tourism industry shall be considered an advantage. 

Remuneration Package: 

A competitive remuneration package will be offered to the successful applicant based on his/her qualifications and experience about 1400 gross.

How to Apply

Candidates possessing the above skills are kindly requested to send their CV and a brief cover letter outlining their experience in security or technical sales to recruitment@mavromatisservices.com, specifying the job title they are applying for in the email subject line.

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Mavromatis Employment Bureau