Mavromatis Employment Bureau

Guest Experience Officer

€1,400–1,400 Monthly salary

Larnaka, Cyprus Location

On-site Work arrangement

Full Time Employment type

Permanent Contract type

1800

Job Description

Mavromatis Employment is seeking to recruit on behalf of his client candidates for the job position of Guest Experience Officer in Larnaca.

The Role – Principal Responsibilities:

✔Coordinate bookings for excursions, ensuring availability, accurate guest details, and timely confirmations

✔Liaise with local tour providers to confirm schedules, pickup times, and any special guest requirements

✔Ensure smooth guest participation in excursions by managing logistics such as meeting points, transportation, and timing

✔Handle last-minute changes or cancellations, offering alternatives and maintaining guest satisfaction

✔Assist with special requests, such as private tours, accessibility needs, or multilingual guides

✔Maintain up-to-date knowledge of all available tours, seasonal offerings, and local attractions

Essential Skills, Competencies & Qualities:

✔Ability to manage multiple tasks and work within specific guidelines

✔Strong organizational, time management, and problem-solving skills.

✔Professional telephone manner

✔Trustworthy, honest, and committed, with the ability to work under pressure

✔Capable of working independently and as part of a team Qualifications:

✔Minimum of a High School diploma is required, further education, particularly in tourism, would be considered an advantage

✔Excellent command of the English language (both verbal and written).

Proficiency in additional languages is advantageous.

✔Experience in a similar role within the travel & tourism industry shall be considered an advantage.

Remuneration Package:

A competitive remuneration package will be offered to the successful applicant based on his/her qualifications and experience about 1400 gross.

How to Apply

Candidates possessing the above skills are kindly requested to send their CV and a brief cover letter outlining their experience in security or technical sales to recruitment@mavromatisservices.com, specifying the job title they are applying for in the email subject line.