Job Description

Leonardo Hotels & Resorts Mediterranean is currently recruiting for the position of Head Receptionist at GrandResort by Leonardo Hotels.

GrandResort is an established hotel operating all year round, offering a stable year-round employment opportunity.

Duties & Responsibilities

• Supervise and participate in the activities of Receptionists, including selling, registering and assigning rooms to incoming guests.
• Effectively communicate and cooperate with all levels of employees, using sound judgement and common sense to coordinate activities and achieve the best possible performance.
• Ensure that all arrival and departure procedures, as well as all other departmental procedures, are followed.
• Verify that all daily arrivals have their assigned rooms ready at the appointed time. Check for any pending arrivals or departures and report them to the Front Office Manager.
• Be familiar with the opening hours of all hotel departments, amenities and facilities, as well as scheduled events such as live music evenings and Cyprus nights.
• Check for any pending maintenance issues and report them to the Front Office Manager. Any damages that have not been rectified should be recorded in the daily Maintenance Report.
• Be informed about the general availability of room types for the day in order to promote room sales and upgrades, with the aim of maximizing the average room rate.
• Issue all departure invoices for the day and check them carefully before presenting them to guests.

Qualifications & Requirements

• Pleasant and professional personality.
• Excellent command of the English language. Knowledge of an additional language will be considered an advantage.
• Diploma from a Hotel School or previous experience in a similar position.

We would be more than happy to receive your CV through our direct application.

How to Apply

Interested candidates are kindly requested to send their CV to the HR Manager at hr@leonardohotelscyprus.com.

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HAWAII HOTELS LTD