IT Support Officer
Job Description
Founded in 1993, Consulco has emerged into a specialised alternative investment manager with significant experience in the London property market. World class performance, unshakable ethics, perseverance, and attention to detail have placed Consulco in a position to serve investors across the globe. With offices in London, Dubai and Nicosia we provide specialised investment management solutions in our niche market.
Job Overview
Consulco is currently in the process to recruit a highly motivated and skilled IT Support Officer. As a key member of the IT department, the ideal candidate will be responsible for providing exceptional technical support to users and ensuring the smooth operation of the company’s IT infrastructure.
Key Responsibilities:
· Provide first-line technical support to users via phone, email and in-person covering hardware, operating systems, and software troubleshooting
· Install, configure and support Microsoft based IT infrastructure throughout the company
· Perform local and remote testing on equipment, including running computer programs to diagnose and resolve hardware and software issues
· Support the roll-out of new applications and migration to new technologies
· Install and configure computer hardware operating systems and applications
· Conduct routine system audits and maintain server system inventory and documentation
· Set up new users' accounts and profiles and dealing with password issues
· Install in-house software and reports and provide user training where required
· Test system modified programs to ensure user data accuracy and modifications have no adverse impact on systems operation
· Assist with user accounts administration and access control systems.
· Monitor and maintain IT infrastructure, including servers, networks, and other devices.
· Troubleshoot and resolve network issues, including network connectivity and performance issues
· Support IT projects, such as system upgrades, software deployments, and network expansions.
· Create and maintain technical documentation and procedures.
· Stay up to date on the latest IT trends and technologies.
· Perform any other related projects and duties as assigned
Qualifications:
· Bachelor’s degree in Information Technology, Computer Technology, Computer Engineering or a related field
Knowledge and Skills:
·1-2 years of experience in an IT support role is preferred; however, entry-level candidates are also encouraged to apply
· Outstanding Computer literacy. Very good knowledge and experience in Windows OS and MS Office Suite.
· Basic knowledge of Active Directory (DNS, DHCP, TCP/IP), Group Policy, Terminal servers.
· Understanding of LAN/WAN networks, TCP/IP protocols and network technologies
· Knowledge in designing and developing in-house .NET and SQL Server based applications and reports will be considered an advantage
· Excellent troubleshooting skills and problem-solving skills
· Ability to work both independently and as part of a team.
· Excellent communication skills and ability to explain technical information to non-technical users
· Proactive, organized, and detail-oriented with a strong willingness to learn
· Strong work ethic and able to manage multiple tasks simultaneously.
· Excellent command of Greek and English language
Compensation package:
· Attractive compensation
· Excellent career development potential and support
· Provident Fund & 13th salary
· Friday afternoons off
Interested applicants can forward their most up to date CV at careers@consulco.com quoting the reference number ITO0526. All applications will be treated in strict confidence. Only successful applicants will be contacted.
Consulco is an Equal Opportunities Employer.
How to Apply
Interested candidates are kindly requested to send their CV to the HR Manager at careers@consulco.com.