Sales Account Manager
Job Description
Job Description
We are seeking to recruit a motivated, energetic and results-driven Sales Account Manager for a permanent, full-time position to join our team in Nicosia.
This role focuses on developing new business opportunities, managing existing customer accounts, and driving revenue growth across our portfolio of IT, cybersecurity, cloud and managed services solutions. The successful candidate will be responsible for building strong customer relationships, identifying opportunities, preparing quotations, and managing the sales process from prospecting to closing.
Main Duties & Responsibilities
Business Development
- Identify and develop new business opportunities through prospecting, networking, referrals and direct customer engagement.
- Conduct regular customer visits and meetings to expand ACE Networks' market presence.
- Generate and qualify new sales opportunities.
- Build and maintain a healthy sales pipeline.
Account Management
- Manage and grow relationships with existing customers.
- Act as the primary point of contact for assigned customer accounts.
- Build long-term relationships with key decision-makers and stakeholders.
- Identify cross-selling and up-selling opportunities within existing accounts.
- Ensure high levels of customer satisfaction and retention.
Sales & Customer Engagement
- Prepare quotations, proposals and solution recommendations.
- Follow up on quotations, opportunities and customer requests in a timely manner.
- Manage the full sales cycle from lead generation to negotiation and closing.
- Understand customer business requirements and recommend suitable technology solutions.
- Promote the company's products, services and technology solutions.
Internal Collaboration & Reporting
- Maintain accurate customer records, opportunities and activities within the CRM system.
- Collaborate with technical and management teams to deliver customer solutions.
- Coordinate the smooth processing of orders and customer requests.
- Prepare sales forecasts, pipeline reports and performance updates.
- Monitor market trends, competitor activities and emerging technologies.
Requirements & Qualifications
- University Degree in Business Administration, Marketing, Sales, Information Technology, Computer Science, Cybersecurity, or a related field OR 2+ years of experience in sales, account management, or business development.
- Previous experience in B2B sales, account management or business development will be considered an advantage.
- Excellent communication, negotiation and presentation skills.
- Strong relationship-building and customer engagement abilities.
- Experience with CRM systems will be considered an advantage.
- Fluency in Greek and English (written & spoken).
- Valid driving licence.
- Knowledge of IT, cybersecurity, cloud or managed services solutions will be considered an advantage.
- Self-motivated, target-driven and highly organised.
Company Offers
- Competitive remuneration package + commission structure.
- 13th salary.
- Provident Fund.
- Medical Plan
- 21 days annual leave + public holidays.
- Company mobile phone and laptop.
- Ongoing training and professional development opportunities.
- Friendly and supportive work environment.
- Career growth opportunities within a leading technology and cybersecurity company.
Exposure to leading technology vendors including Microsoft, Fortinet, Palo Alto Networks, Cisco HPE and many more.
How to Apply
Interested candidates are kindly requested to send their CV to the HR Manager at careers@acenetworks.eu.
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